Technology Journal @ arcademixer

Microsoft Office Communications Server (OCS) 2007, one of the leading products included in Microsoft’s product groups Unified Communications (UC) which is the operating software for VoIP, video, instant messaging and conference has been named a VoIP product in 2007 version of CRN.

In the CRN report, released on December 6, 2007, said that with the release of Microsoft Office Communications Server (OCS) 2007, Microsoft has created a balance in the VoIP revolution today. OCS has created a furor at the time of entering the market early this year 2007. Wait how things Microsoft’s creation can impact on the market at the time he had to really compete against similar products. OCS is now a choice of products as VoIP products this year at the CRN Test Center, as reported by CRN on its website.

According to Lukman Susetio, Unified Communications Group Manager of PT Microsoft Indonesia, the current UC solution has been applied extensively in several major companies such as Indonesia Excelcomindo Pratama, Bank Danamon, Petrosea and Bosowa.

“Since launching the first time in Indonesia on November 1, 2007, UC solutions revenue growth in Indonesia is very encouraging. In the period of July sales period until the end of December 2007, revenues from the OCS has developed more than 100% or two times compared with the the same period last year. This shows the great confidence of companies in Indonesia will be Microsoft’s UC solutions, “he said.

UC solutions are also said to be one solution to the most ‘hot’ in companies today, because it can help reduce the cost of communication, increase productivity and efficiency and competition. “We are optimistic that the OCS market will grow even more in coming years,” added Lukman.

OCS is part of Microsoft’s Unified Communications solution, which the other pillars are closely related is the Microsoft Exchange 2007 that serves not only as an e-mail solution alone, but the solution is integrated with voice mail and faxes, so a user can check their e-mail not only in Outlook, but also on the voice mail and fax.

OCS is also able to function as a stand-alone IP-PBX and can work with many PBX systems that have used the current (legacy system) that do not need to ‘rip and replace’.

Evidence from Petrosea and XL

PT Petrosea Tbk, a mining company that has strategic partners in Australia, Clough Limited has many projects in various countries such as Saudi Arabia, Malaysia, Pakistan, Thailand, Singapore and Australia and other regions in the world’s waters.

Seven years ago, Clough have outsourced work related to IT to PT Petrosea Tbk in Jakarta. 42 people with IT Professional labor they manage all IT needs for the entire group of companies, even arrange Clough data centers located in Australia from Jakarta. “We are a bit of an Indonesian company that provides IT outsourcing services to global companies,” says Gary Doucet, MIS Group Manager of IT Department Clough Limited Australia and Indonesia Tbk PT Petrosea.

According to him, now e-mails are no longer sufficient in communicating their needs. “For us, OCS is a very important piece for a larger image. OCS to create a reliable communication for team members who are in various different locations. I found a staff working in Pakistan who use this facility every day OCS because OCS can save costs, “said Gary. He also believed that the cost of business trips has decreased approximately 20% with the use of OCS 2007.

Another recognition of PT Excelcomindo Pratama Tbk (XL). As one telecommunications company, XL has always been a leader in adopting technology to support business processes. XL is also one of the leading local companies in adopting Microsoft’s Unified Communications technologies to enhance the effectiveness of communication and pressing Total Cost of Ownership (TCO).

“With Unified Communications, today we no longer find it difficult to contact anyone as we’ve ever had as a PBX system. This is a solution that really helps us reduce the cost of long distance communications,” said Gunawan Efrie, GM IT Infrastructure PT Excelcomindo Pratama .

Use of Contact Management, he added, has helped XL in controlling the information that we want to see if accessed from home or while out of the office. “This helps improve teamwork which requires the collaboration of various parties in the region wherever they are,” he added.

Channel Web Network is a site that includes information technology content, review, analysis and various sources of information about other technologies. In March 2007, the site CRN and VARBusiness magazines collaborate with ChannelWeb to provide a single portal for the solution provider community. ChannelWeb has become one of ‘Ten Great Media Web Sites’ version of B2B Magazine’s Media Business at the July 2007 edition.